Tools & Tips

Changing your CAA MasterCard®* PIN

To change the PIN on your CAA MasterCard, follow these four simple steps:


Step 1 – Call 1-866-243-4301 and change your PIN over the phone.

Step 2
 – Next time you make a purchase, use your new PIN. You can only do this at a chip terminal.

Step 3
 – The system will say “Invalid PIN.” But don’t worry, just leave your card inserted and enter it a second time.

Step 4 – After the second entry, the merchant may ask you to sign a regular credit card receipt. Go ahead and sign. Your PIN is now officially changed.


Questions? Contact us.

®CAA, CAA logo and CAA Dollars trademark is owned by, and use is granted by, the Canadian Automobile Association.

®*MasterCard is a registered trademark of MasterCard International Incorporated and is used pursuant to license.