*** Our phone lines are open and we’re here to help but are experiencing very high call volumes. Our teams are working diligently to respond to all inquiries as quickly as you would normally expect us to. We are currently responding to voicemail, email and online inquiries within approximately 48 hours. Thank you for your patience and understanding.***
A message to our valued clients and partners – COVID-19
The continued spread of Coronavirus (COVID-19) has understandably raised concerns for you and for your families. With the outbreak, we have been focused on the well-being of our clients, our families, our employees, and our communities. While we may need to practice distance in-person, we remain focused on taking care of our customers and partners like they are family. That’s how we’ve always done things and will continue to do in these unique circumstances.
We’re here to help
We understand these are difficult times for homeowners who are facing pay disruption and possibly illness due to COVID-19. Please know we are here to help and speak about options available, we urge you to reach out to 1.866.243.4301 (within Canada/USA) or 1.403.817.7000 (outside Canada/USA) or by email.
We’re in this together. Please be assured that whatever new challenges arise, we will deliver more of the common-sense solutions you have come to expect from us.