Regulatory Disclosures
Welcome to the most exciting area of our website. Everything you wanted or needed to know about our disclosures can be found here.
Public Disclosures
OFSI and BASEL Public Reporting
Code of Conduct for the Delivery of Banking Services to Seniors Annual Report
Complaint summary for Bridgewater Bank’s Internal Ombudsman
| Year |
Number of complaints |
Average length of time taken to deal with complaints |
Number of complainants satisfied with resolution |
| 2018 | 2 | 58 days | 2 |
| 2019 | 0 | 0 days | 0 |
| 2020 | 1 | 33 days | 1 |