Regulatory Disclosures
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Public Disclosures
OFSI and BASEL Public Reporting
2018
2017
2016
2015
2014
2013
Complaint summary for Bridgewater Bank’s Internal Ombudsman
| Year |
Number of complaints |
Average length of time taken to deal with complaints |
Number of complainants satisfied with resolution |
| 2013 | 2 | 11 days | 2 |
| 2014 | 1 | 6 days | 1 |
| 2015 | 4 | 13 days | 4 |
| 2016 | 1 | 2 days | 0 |
| 2017 | 1 | 14 days | 1 |