Seniors abuse is any action by someone in a relationship of trust that results in harm or distress to an older person. Unfortunately, over 90% of all reported seniors’ abuse is committed by a seniors’ family members.
The different forms of seniors abuse related to your financial and banking needs are:
- Psychological and emotional abuse
- Financial abuse (the most common form of abuse against seniors and frequently goes unreported)
Examples of seniors financial abuse could include:
- A telephone call from the Bank asking for your password (Bridgewater Bank will never call asking for a password)
- A family member pressuring you to co-sign a mortgage
- A payment that must be paid in gift cards
- Receiving a random phone call from a grandchild asking you to wire them money
- Any situation that causes you undue pressure or fear (do this, or else…)
How to prevent seniors abuse
Millions of older adults fall prey to financial scams every year. These tips can help protect you.
- Inform yourself and those around you about common scams
- Do not give out personal information over an unsolicited phone call or email
- Do not open unsolicited emails and text messages
- Do not click on suspicious links or attachments
- Contact your service provider directly and verify that your account is in good standing
- Never send money to someone you have never met
- Call a friend, relative, or the police before making any decision to send money to someone who contacted you by phone, email, or over the internet
Find more information here.
What to do if you think you have been a victim of fraud:
Canadian Anti-Fraud Centre – What to do if you’re a victim
Canadian Anti-Fraud Centre – Report fraud
We are here to help
Bridgewater Bank remains focused on our customers like they are family. It’s how we’ve always done things. Whether you are looking to discuss your investment options, mortgage solutions or just need more information, we have a team of dedicated professionals here to help when you’re ready.
Accessibility options and tips
An accessible or alternate format of a document arranges information in a specific format to remove potential barriers in accessing and understanding information. Bridgewater Bank is committed to providing accessible information and communication to its customers. Some methods that Bridgewater Bank offers include large text and accessible PDFs.
Please contact us to request alternate formats.
Once we receive your request, your documents will be sent to you within 10 – 12 business days.
Duplicate statements are available.
If you need clarification or support, please contact us.
1.866.243.4301 (within Canada/USA)
1.403.817.7000 (outside Canada/USA)
Fraud prevention toolkit for older adults
Latest types of fraud on the rise
The RCMP, CAFC and OPP raise awareness after an increase in emergency – grandparent scams
Joint accounts: appropriate use of joint accounts
Top forms of financial abuse
Managing Debt – resources for Canadian seniors
About Your Money Seniors – a free financial education seminar program for Canadian seniors
Information for older Canadians
Code of Conduct for the Delivery of Banking Services to Seniors Annual Report